Good Practice Policy for The Spa Treatment Room

I am a full member of the Association of Reflexologists (AoR) and The Federation of Holistic Therapists (FHT). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.

As an AoR member:

·       I am bound by the AoR Code of Practice and Ethics.

·       I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.

·       I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.

·       I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.

·       I am compliant with GDPR data protection, please see my separate Privacy policy. Your information will remain confidential at all times.

·       As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.

1. Appointments

I have health requests of my clients as follows:

·       If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.

2. Fees

·       Please see my fees on Treatment menu page

3. Cancellation Policy

·       I have a 24 hour cancellation policy. As you are aware my business is dependent on the number of clients I can see in my clinic hours. Therefore if you are unable to make a previously arranged appointment I request that you provide me with at least 24 hours notice. This will allow me the option to re book the time slot with someone on my waiting list.